Refund Policy


2021/2022 CMHA Refund Policy

 

Camps and Development Programs:

  1. Refund Process:
    • Refunds must be requested no later than 2 weeks prior (14 days) to the camp or program start date to receive a full refund.
    • Refunds requested less than two weeks before the camp and program start date will receive a full refund in CMHA credit that can be used towards future camps or programs or the full amount refunded back to player minus a $50 administration fee.
    • Players will not be entitled to refunds for missed days of the camp or program.
    • Refunds will be made in original method of payment (Credit card, cheque (includes cash) or etransfer)
    • Refunds do not include credit card processing fees if members choose to select the credit card payment option in Ramp.
    • Refunds will to be processed in 3-10 business days.

 

Regular Season Registration: 

  1. Refund Request Process:
    • The date that the request is made in writing is the date from which the refunds will be adjusted. Times actually on ice will not be considered.
    • No refunds will be given after December 1st except due to injury.
    • Refunds will be made in original method of payment (Credit card, cheque (includes cash) or etransfer)
    • Refunds do not include credit card processing fees if members choose to select the credit card payment option in Ramp.
    • Refunds will to be processed in 3-10 business days.

 

  1. Refunded Registration Fee Calculations:
    • Players cancelling registration from the time of registration up until the day before Rep Tryouts will receive a full refund (including rep tryout fees).  
    • Players will have up to 2 weeks starting at the return to hockey date (September) to cancel registration.
    • If notice is given within the 2-week period players will receive a full refund minus $75.00 admin & insurance fee for stepping on the ice.
    • If players do not step on the ice and notice is given within the two-week period than a full refund will be provided.
    • If players cancel registration after the 2-week period they will have a $75.00 admin & insurance fee deducted in addition to the prorated monthly amount (based on division) up to and including the month in which the request is made.
    • Fees will not be prorated to less than a full month.
    • Refunds do not include credit card processing fees if members choose to select the credit card payment option in Ramp.
  1. Injuries:
    • No refunds will be given after December 1st except due to injury.
    • Refunds due to injury after December 1st will be provided upon receipt of a letter from the doctor noting the date of injury. Registrations fees (not including credit card processing fees) will then be pro-rated less the $75.00 registration and insurance fees, from the date of injury. Refunds are only given to players cancelling registration for the purpose of not returning to his or her team.
  1. Season Cancelled:
    • Full player registration fees will be refunded if hockey is cancelled prior to players stepping on the ice,
    • Refunds do not include credit card processing fees if members choose to select the credit card payment option in Ramp.
    • An email will be sent out to membership and posted on the website if the hockey season is cancelled and state when refunds will commence.
  2. Season Reduced: Late starts, early end.
    • Registration fees will be prorated.
    • Further information regarding dates will be provided by the Board of Directors once we receive direction from Hockey Canada and, or BC Hockey.
  3. Season Modified:
    • Will be determined by the Board of Directors once we receive direction from Hockey Canada and, or BC Hockey.

 Thnak you,

Chilliwack Minor Hockey Association

 

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